How studiodrop collects, uses, stores, processes, and protects information when sellers use the product photo cleanup service.
Overview
studiodrop respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use our Services.
Information we collect
Information you provide may include name, email address, billing information, uploaded images and editing instructions, and customer support communications.
Automatically collected information may include IP address, browser or device information, usage analytics, cookies, and similar technologies.
How we use information
We use information to provide and improve the Services, process uploaded images, deliver AI and Expert Cleanup outputs, process payments, communicate with users, prevent abuse and fraud, and analyze product performance.
We do not use uploaded customer images for public marketing without permission.
Image Upload / Content Policy
Uploaded images may be processed using proprietary AI systems, third-party AI infrastructure providers, and human editors for Expert Cleanup requests.
You must own or have the rights to upload the images you submit. Do not upload content that violates intellectual property, privacy, publicity, marketplace, or legal requirements.
Expert Cleanup Policy
Expert Cleanup may involve human catalogue editors reviewing uploaded images and editing instructions so they can manually clean difficult images.
Human review is used only for service delivery, support, recovery, quality, and related operational purposes.
Training Data Consent Policy
Uploaded images and related processing data may be used to improve service reliability and product performance unless you explicitly opt out where the product provides that choice.
To request an opt out or ask a privacy question, contact help@studiodrop.app.
Data storage and retention
We store information and uploaded files on secure cloud infrastructure. Files may be retained for operational purposes, service reliability, customer support, and recovery.
We may delete files after a retention period determined by operational requirements.
Sharing of information
We do not sell personal information.
We may share data with cloud hosting providers, payment processors, AI infrastructure providers, human editors performing Expert Cleanup, and legal authorities when required by law.
Cookies
We may use cookies and similar technologies to maintain sessions, improve user experience, and analyze traffic and usage.
You may disable cookies through your browser settings.
Security
We implement reasonable technical and organizational safeguards to protect user information.
However, no method of transmission or storage is completely secure.
Your rights
Depending on your jurisdiction, you may have rights to access your personal information, correct inaccurate data, request deletion, or object to certain processing.
To make requests, contact us at help@studiodrop.app.
Children, transfers, and changes
The Services are not intended for children under 13, and we do not knowingly collect information from children.
Your information may be processed and stored in countries different from your own. We may update this Privacy Policy from time to time, and updated versions will be posted with a revised effective date.
Contact / Grievance
For privacy-related questions, email help@studiodrop.app.